At Falcon Back Office, we understand that protecting your information is essential to the trust you place in us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure. It applies to our website and any services we provide.

1. Information We Collect

We collect information that you voluntarily provide to us, such as your name, email address, phone number, and business name when you fill out our contact form or request to get in touch.

Like most websites, we automatically collect certain technical data when you visit our site. This may include your IP address, browser type, and how you interact with our pages. This information is collected through cookies and similar technologies.

2. Cookies and Analytics

Our website is built and hosted on Framer. We use cookies and similar technologies to help the site function properly and to understand how visitors use it.

• Framer analytics: Framer provides built-in, privacy-friendly analytics that gives us largely anonymous information about site traffic, such as page views.

• Google Analytics: We also use Google Analytics to understand how visitors use our site — for example, which pages are most useful — so we can improve the experience. Google Analytics uses cookies and may collect data such as your IP address and browsing activity, which is processed by Google in accordance with their own privacy policy.

• Security and performance: Our hosting provider may process technical information such as IP addresses to protect the site from malicious activity and keep it loading quickly.

• Spam protection: Our contact form uses Framer's built-in spam protection to verify that submissions come from real people and not automated bots.

You can manage or refuse cookies through your web browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your questions and inquiries.

• To arrange an introductory conversation.

• To improve our website and the services we offer.

• To provide bookkeeping and back-office services if you become a client.

We will never sell your personal information to third parties.

4. Sharing Your Information

We do not share your personal information with outside parties except as necessary to provide our services or as required by law. If you become a client, we may share relevant financial information with trusted partners such as your CPA or tax preparer for year-end preparation purposes, but only with your knowledge and consent.

5. Keeping Your Information Safe

The security of your data is a top priority. As a provider handling financial and business information, we take extra care to protect sensitive information. We use professional-grade security measures, including data encryption and secure methods for sharing and storing financial documents, to safeguard your data from unauthorized access.

6. Your Data Rights

You have the right to request access to the personal information we hold about you. You may also ask that your information be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact us using the information below.

7. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the updated policy on this page and revise the "Last Updated" date at the top.

8. How to Contact Us

If you have any questions about this privacy policy, you may email us at eric@falconbackoffice.com.